Services At A Glance

Below is an overview of services provided during the most recent fiscal year (October 1-September 30). In addition to serving the people in our four-county catchment area, New Hope Midcoast’s 24/7 helpline takes all calls that come through the state-wide helpline as well as calls from individuals who prefer to speak with an advocate at an abuse violence resource center other than the one closest to them.

County

Clients Receiving Advocacy Services

Advocacy Hours

Individuals Receiving Prevention and Education Hours*

Prevention and Education Hours

Sagadahoc

147

418.5

68

213.88

Lincoln

207

458.9

287

57.31

Knox

370

1,177.9

151

222.2

Waldo

259

475.2

258

46.36

Total Catchment

983

2,530.5

764

539.75

ME out of area

202

363.5

76

80.95

Total in Maine

1,185

2,894

840

620.7

**Out of State/Unknown

74

30.1

0

0

Grand Total

1,259

2,924.1

840

620.7

*The decrease in numbers is due to the pandemic prohibiting in-person contacts.

**Out-of-area clients include those who call the statewide helpline from out-of-state phone numbers and clients who have moved away but still require support for an ongoing court case in our catchment area.

During the COVID-19 pandemic, our services shifted to creatively and effectively meet the needs of our clients.  Below is a brief overview of some services provided from October 1 - September 30th, 2021 with a comparison to those same services provided during the pandemic in 2020.

Service

2020

2021

All phone calls

3,263

3,585

Electronic/digital contacts

1,071

724

Shelter nights

3,058

3,311

*New Hope Midcoast has a staff embedded at the Department of Health and Human Services to address issues involving children.

Financial Information

New Hope Midcoast’s annual income includes both state and federal funds that help cover direct advocacy services, youth educational programs and community services. These funds also pay for portions of staff salaries and specific program expenses. Sources for federal funds include:

  • Victims of Crime Act (VOCA)
  • Family Violence Prevention Services (FVPS)
  • Temporary Assistance for Needy Families (TANF)
  • Social Services Block Grant (SSBG)
  • Child Protective Services Rural Grant
  • State funds include Funds for Healthy Maine (FHM)
  • MaineCare (specifically reimburses for targeted case management

Our organization generates additional income through fundraising including appeals and events, municipal funding from the towns and cities we serve, the United Way, and other charitable entities.

Please contact us if you would like to view our 990s. Copies are available for public inspection.

New Hope Midcoast Locations

We offer 4 onsite locations serving Sagadahoc, Lincoln, Knox, and Waldo counties in Maine.

MAILING ADDRESS FOR ALL OFFICES:
New Hope Midcoast
P.O. Box A, Rockland, Maine 04841

Call

24/7 Helpline Midcoast Maine 1-800-522-3304

24/7 Statewide Helpline
1-866-834-4357